Customer Satisfaction WBVR Diagnostics September 2024

  1. Your data

Your data

At Wageningen Bioveterinary Research (WBVR, part of Wageningen University & Research) we appreciate your opinion on the services we offer. Filling in this survey gives you an opportunity to share your thought about our services with us. It only takes 5 minutes to complete the questions. The results will help us to further improve our services.

Some questions ask for an assessment of the service provided. You can do this by giving a rating between 10 (excellent) and 1 (highly unsatisfactory).

 

Privacy and anonymity

The results of this customer satisfaction survey are processed anonymously. Within the framework of privacy legislation, the system does not link your answers to an e-mail address. As a result, filling in the questionnaire cannot be interrupted once you started it. We therefore ask you to complete the survey in one go so that your answers are included in the results.

A. Contact with WBVR



B. Diagnostics on WBVR website

Have you visited our website Diagnostics: testing for animal diseases or the News in testing page in the past year looking for information (e.g. in the context of export/screening/KI-worthiness)?



C. Submission material

Upon completion of the performed tests requested by the order form, WBVR reports the test results to its clients. Some results are reported on an interim basis.

We try to keep our clients informed as much as possible in case of deviations from the turnaround time.